Hi folks,
We’ve got another Scale to Win texting update for you, and we hope you enjoy it! Please respond to this email with any questions you might have. This update will be deployed Friday, 5.14 (today), before texting hours begin.
New Features:
MMS Uploader: We now have an MMS uploader! This makes sending picture messages far easier than the old process of sending MMS. Remember, these are $0.05 (5 cents), and are charged per message instead of per segment. You can read more about this feature and sending MMS here.
Unsaved tag warning: Texters will now receive a warning when navigating away from a conversation if they selected a tag but didn’t click save.
CSV imports: firstName, lastName, cell, external id and Van ID are no longer case sensitive when importing CSVs. This also means your VAN sync won’t break if it isn’t formatted exactly as “VanID”.
VAN Event merge fields: We now have new VAN Event merge fields, so you can pull in VAN Event Name, VAN Event Location, VAN Event City, VAN Event Address, VAN Event Start Time, VAN Event End Time, and VAN Event Date into your scripts, and that VAN data will dynamically populate in your scripts. Note: Event Start Date and Event End Date will only display for single-shift events, and the Event Location, Event City, and Event Address will only display with single-location events.
Bug fixes:
Duplicate batches: Fixed a bug that sometimes led to texters receiving 2x the batch size they requested with Dynamic Assignment.
Coming Soon:
Troll Watch: Quickly identify trolls, bad actors, or texters who just need some additional training with our new Troll Watch feature. If enabled, this feature will provide both email & Spoke notifications if certain key words or phrases are being sent from your platform.
Dynamic Assignment: We’re adding an option that allows you to utilize just one Dynamic Assignment link for both initial messages and replies.
That’s it for now! As always, thanks for all your doing, and thanks for being a Scale to Win customer. We know you have plenty of choices when it comes to P2P texting vendors, and we feel honored to get the opportunity to work with you.
Team Scale to Win