It’s easy to get started on the Scale to Win Dialer! You can access the Dialer on a computer, tablet, or smartphone, and use almost any web browser (including Chrome, Safari, and Firefox).
The campaign or organization with which you are calling will share a link with you: the “Caller URL.” It will start with https://organizationname.call.scaletowin.com/. All you need to do is click that link to get started!
Once you click that link, you’ll be brought to a screen that looks like this:
The first screen you will see when opening up the Dialer, with buttons for ‘Preview script,’ ‘Call with computer,’ and ‘Call with computer & phone.’
This is the Dialer home screen. You’ll never need to create an account or log in; you simply visit this Dialer home screen in order to get started making calls.
Using the Scale to Win Dialer is easy. Generally, you’ll follow four simple steps:
Preview the script
Dial into the dialer through either your phone or browser
Make your calls, talk to voters, and answer questions about their responses
End your session using the “End Session” button after your last call
The first thing you should do is click “Preview Script,” to read and click through the call script that your campaign or organization has prepared for the calls you’ll be making. This is what you will read when having conversations with the contacts you are calling. It is also the place where you will record the contacts’ responses.
The “Preview Script” looks identical to the script you’ll see when you’re making calls, so it’s strongly recommended to familiarize yourself with it and practice saying it out loud before talking to a live human on the other end.
Example of the Script Preview feature, with Status as ‘Script Preview Mode.’
Try clicking different answer options while practicing the script because some options will lead you to different parts of the call script than others.
In the preview script (and when you’re actually making calls), you can click the button that says “Change previous answers” in the upper left of your screen at any time to take you back to the previous question. You might use this if you accidentally click the wrong answer option or if the contact you’re talking to changes their mind.
Where to click to change previous answers.
When you arrive at the end of the preview script, you’ll see a screen with multiple options:
“Change previous answers”: this option at the top of the screen will take you back to the most recent question you filled in.
“Reset Survey”: this button will take you back to the very beginning of the preview script to fill in all the answers again.
“Exit Survey Preview”: this button will take you out of the preview script and back to the Dialer home screen, where you can start making calls when you’re ready.
Example of the survey review page you’ll see after completing the questions in the preview script.
If you have any questions about the script, reach out to the campaign or organization you’re calling with.
After clicking the “Exit Survey Preview” button, you’ll be back at the Dialer home screen and ready to get connected! Read on to learn how to connect to the Scale to Win Dialer and start making calls.