What is the Clicker?


In order to ensure compliance with telecommunication laws, some campaigns and organizations* are required to have a “manual selection” step for every cell phone number they wish to dial. That is, some campaigns or organizations need organizers or volunteers to “click” or “approve” each cell phone number they wish to call, before the dialer will allow them to call these numbers.


* "Clicking" (manual pre-approval of all or certain types of phone numbers before dialing them) may be required depending on the purpose of your calling and relevant law and regulations. Always ensure compliance with the law and consult with your legal counsel for additional information.



Important: If there are any cell phone numbers in a list, clicking must be done before you start the campaign. Your campaign status will remain “Stalled” until all of your cell phone numbers have been approved. 


How to Click for the Scale to Win Dialer


The clicking process is very simple. You access the “Clicker URL” from the “Start/Run Campaign” Page. 


When you open up the link, you’ll see this “Request numbers” button:


The initial screen you will see when you open your “Clicker URL” link. It has a blue button that reads “Request numbers.”


Click the request button and you’ll get a batch of up to 200 phone numbers to click through. 


Click the green “Approve ID” button—or tap the spacebar or “enter” key on your keyboard—over and over, to ‘approve’ each of the numbers. 


The clicker interface, including the green “Approve ID” button.


Once you’ve clicked through the whole batch, you can request another by clicking the “Keep approving assignments” button. 


 

The clicker interface, once you’ve clicked through an entire batch of up to 200 cell phones.


When there are no more numbers to approve, you’ll get a message that it’s complete. Good work!


The clicker interface, once there are no more cell phones available to click through.



More Information About Clicking

  • Timing: The campaign or organization with whom you’re working can have clickers like you complete this clicking process anytime: it can be done weeks or days before they ever make phone calls on this ‘calling campaign,’ or right before. 

  • Frequency: You and your fellow clickers only have to click a phone number to load it into a call campaign once per call campaign.

  • Process: All numbers must be clicked before you can begin calling on a particular campaign. If there are any numbers that need to be approved, the campaign status will remain “Stalled” until all numbers have been click approved.


Thanks so much for clicking and making these phone calls possible!