TABLE OF CONTENTS


Note: Only Organization Owners are able to access the Pricing page. 

To Access Your Pricing Information:

  1. Click your initial in the top right-hand corner.

  2. In the pop down window click on Organization Settings. 

  3. Navigate to the left-hand menu and click on Pricing. This will take you to the pricing page where you can see your current rate.



MMS And SMS

MMS and SMS are billed at different rates. The MMS rate includes both the media file and up to 1600 characters in a single message. Unlike SMS, MMS messages are not billed by segment. The MMS rate includes both the media file and up to 1600 text characters included in the message. MMS messages are not billed by segment.

Scale To Win Text will automatically convert a SMS message into a MMS message if the text is over 3 segments long. This feature prevents you from being charged for more than 3 segments.



SMS messages are measured and billed in units called segments:

  • An SMS segment consists of 160 characters when using standard keyboard characters (A-Z, numbers, a few special characters). 

  • If a message exceeds 160 characters, it is split into 153 character segments. 

Example: 

A message containing 161 characters is sent as two segments: 

  • Segment 1: 153 characters

  • Segment 2: 8 characters 


For further information on SMS and MMS pricing, please read our MMS & SMS Campaigns: Setup, Tips, and FAQs article.