Deliverability

Troubleshooting deliverability
When carriers filter your messages, those messages are not delivered. This article covers how to see when your messages are filtered, how to avoid filtering...
Wed, 29 Mar, 2023 at 11:43 AM
Error codes
You can see detailed information about your deliverability in your CSV exports. To view this data, export your campaign's CSV and check the “error codes...
Mon, 3 Oct, 2022 at 7:42 AM
Texting with Links: Best Practices
Sending links in a text message can cause increased message filtering from the mobile carriers. Filtering costs you money and time and can jeopardize your a...
Wed, 29 Mar, 2023 at 11:04 AM
Mandatory Opt Out / Sender Identification Language
To comply with wireless carrier policies, we require that every initial message include sender identification - the name of your organization - and instruct...
Thu, 26 Oct, 2023 at 10:02 AM