Scale to Win

TABLE OF CONTENTS Create a New Campaign Step 1: Basics Step 2: Sending Numbers Step 3: Load Contacts CSV Upload Follow Up Campaign              Act...

TABLE OF CONTENTS The Five Components Of Initial Messages 1. The Greeting  2. The Introduction  3. The Context 4. Your “Ask” 5: Mandatory Opt-Out La...

TABLE OF CONTENTS Sender Identification Opt-Out Language Opt-Out Language in Spanish Suggested Articles To comply with wireless carrier policies,...

TABLE OF CONTENTS Response Scripts At the Global Level At the Campaign Level How Can Response Scripts Help Your Organization? Suggested Articles ...

TABLE OF CONTENTS Creating and Using Tags To add a new Tag to your account Map NGP VAN Statuses to Tags Adding Tags to Text Campaigns and Conversation...

TABLE OF CONTENTS Filtering Threads Reply Management Conversations Responses Tags Conversation Details Opt-Outs Escalation Inboxes Releasing Repl...