Scale to Win
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Knowledge base
Scale to Win Text Guides (New SMS Platform)
Getting Started With Scale to Win Text
7
Getting Started with Scale to Win Text
Creating a Scale to Win Text Account
Phone Numbers in Scale to Win Text
Adding New Users & User Level Definitions In Scale To Win Text
Organization Settings: Subaccounts
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Navigating Scale to Win Text Menu
6
Organization Settings: People Page
Using STW's Personalized GIFs Feature
Escalation Inboxes
Opt-Outs and Strike Lists
Reporting & Data
View all 6
Integrations
5
Google Cloud Storage Import
ActionKit Integration
NGP VAN / EveryAction Integration
ActBlue Integration
ActionKit Sync: Short Code Opt-Ins (Webhook Setup)
Scale To Win Text Features
8
Liquid Template
Keyboard Shortcuts in Scale to Win Text
Keyword Autoresponders
Sending Preview Texts
Texter Send Mode
View all 8
Guides for Texters
2
Texter View
Creating a Texter Account
Best Practices, Troubleshooting and FAQs
4
Error Codes, SHAFT Violations, and Filtering in Text Campaigns
MMS & SMS Campaigns: Setup, Tips, and FAQs
Texting with Links: Best Practices
Best Practices & FAQs
Creating Campaigns
6
Initial messages: examples and tips
Build a Campaign
Tags
Threads and Reply Management
Reply Management
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Scale to Win Text | Phone Number Registration Guides
10DLC
10
10DLC Overview, Fees, and FAQs
10DLC Registration Requirements
10DLC Rate Limits
10DLC TRUST SCORES: WHAT NON-PROFITS NEED TO KNOW
Crafting a Compliant Website for 10DLC & Toll-Free Registration
View all 10
Toll-Free
2
Phone Numbers: Toll-Free FAQ
How to Register for Toll-Free
Short Code
3
Shortcode Messaging Overview
Register for Shortcode
Shortcode: Build Your Subscriber List
Scale to Win Dialer | Guides for Admins
Creating Call Campaigns
19
Step 1: Create a New Call Campaign
Step 2: Set Up an NGP VAN Integration
Step 3: Write Your Questions (the Call Script)
Step 4: Add Contacts (Upload List)
Step 5: Caller Sidebar
View all 19
Managing Call Campaigns
5
Set Up Your NGP VAN Integration
Use Your NGP VAN Integration
Subaccounts
Understanding Your Call Campaign's Status
Clicking for the Scale to Win Dialer
Dialer Admin Support
7
User Access Levels in the Dialer
Settings
Do Not Call List
S3 Export
BigQuery Export
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Dialer Updates
17
9/28/2023 [Dialer Updates] Disable Clicking, Add Rich Text!
5/16/2023 [New Dialer Feature!] Caller Sidebar
5/2/2023 Auto-Archiving Release
11/1/22 [New Dialer Feature] Customizable Caller Messages
10/27/22 New Polling Place Lookup Tool in the STW Dialer
View all 17
Scale to Win Dialer Videos
1
Getting Started Videos for Scale to Win Dialer
Scale to Win Dialer | Guides for Callers
How to Make Calls
3
Step 1: Getting Started on the Dialer
Step 2: Getting Connected
Step 3: Making Calls
Billing Portal Guides
Guides for Billing Portal
9
How to Access Your Billing Portal
How to Access and Download W9 and Past Invoices
How Do I Pay My Invoice?
Payment Methods and Autopay
How to Add or Update Your Billing Contact Information
View all 9
Live and Recorded Trainings
Getting Started
0